Privacy policy

Last updated: June 2026

1. Introduction Birdie Spirits ("we", "us", "our") is committed to protecting your personal data. This policy explains how we collect, use, and store your information when you visit birdiespirits.com or place an order with us.

2. Data We Collect We may collect the following information:

  • Name, email address, phone number, and delivery address
  • Payment information (processed securely via our payment provider — we do not store card details)
  • Age confirmation (you confirm you are 18+ at the point of purchase)
  • Browsing behaviour and device information via cookies
  • Order history and communication preferences

3. How We Use Your Data We use your data to:

  • Process and fulfil your orders
  • Send order confirmations and delivery updates
  • Respond to customer service enquiries
  • Send marketing communications (only with your consent)
  • Comply with legal obligations, including age verification requirements for alcohol sales

4. Age Verification As a seller of alcoholic beverages, we are required to verify that customers are aged 18 or over. By placing an order, you confirm your age. We may retain a record of this confirmation in line with our legal obligations.

5. Cookies We use cookies to improve your browsing experience, analyse site traffic, and support marketing. You can manage your cookie preferences via your browser settings. By continuing to use our site, you consent to our use of cookies.

6. Third Parties We may share your data with trusted third parties including:

  • Our fulfilment centre (JML East Side, London) for order processing
  • Payment processors (e.g. Shopify Payments, Shop Pay)
  • Delivery carriers for shipping your order
  • Marketing platforms (e.g. Shopify Email)

We do not sell your personal data to third parties.

7. Data Retention We retain your personal data for as long as necessary to fulfil your order and comply with legal obligations, typically up to 6 years for financial records.

8. Your Rights Under UK GDPR, you have the right to:

  • Access the personal data we hold about you
  • Request correction or deletion of your data
  • Object to or restrict processing of your data
  • Withdraw consent for marketing at any time

To exercise any of these rights, contact us at hello@birdiespirits.com

9. Data Security We take reasonable steps to protect your data from unauthorised access, loss, or misuse. All transactions are encrypted via SSL.

10. Changes to This Policy We may update this policy from time to time. The latest version will always be available on this page.

11. Contact Birdie Spirits c/o JML East Side, Regis Rd, London NW5 3EW hello@birdiespirits.com